Security Programs
Incident Response
  • Quickly triage, contain and neutralize active threats
  • Reduce response time and incident impact
  • Evaluate and strengthen internal capabilities
  • Mitigate risk and facilitate compliance
Incident Response Services

Establish cyber resilience

Every second counts during a cyber attack. No organization is immune, and many lack the in-house resources to guarantee an effective 24x7x365 response.

CBI has been on the front lines of incident response (IR), disrupting and removing threat actors for over 15 years. Whether it’s an infection, compromise or unauthorized access — we have seen it and we have stopped it. Our on-demand and subscription-based IR Services reduce response time, minimize the impact of a breach, and help you recover faster. Partnering with CBI enables you to quickly investigate incidents and remediate your environment so you can get back to what matters most: your business.

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Incident Response


Our IR Retainer is a subscription-based service that offers a variety of tiered response plans and immediate access to a team of highly skilled experts. Included with a retainer is an Incident Response Readiness Assessment that allows us to develop an accurate picture of where you stand and provide you with actionable recommendations for improvement. Service level agreements (SLAs) include rapid response times, and unused hours can be rolled over into alternate projects or services.


We offer 24x7x365 support through a global emergency hotline. After an initial phone consultation, CBI experts begin working with you—on-site or remotely—within hours. As part of our efforts, we roll out key technology that promotes the rapid triage, remediation and restoration of environments. A post-incident threat summary provides a detailed description of our investigation.


CBI supports critical digital forensic needs. We provide a physical examination of affected systems and complete digital evidence reporting to uncover what did or did not happen. We establish a timeline of events using a combination of computer forensic expertise and traditional investigative techniques, facilitate eDiscovery collections, and help you take the necessary steps to ensure data is not destroyed.

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Incident Response & Ransomware Resource Center

Incident Response Readiness Assessment

The tools and techniques of attackers are rapidly evolving. Security incidents are inevitable, and the damage they cause depends on your level of preparation. To protect your business, you need to continually review and revise your incident response plan.

CBI’s Incident Response Readiness Assessment identifies weaknesses in your incident response program and advances your ability to detect and respond to real-world attacks.

Our approach

CBI has been on the front lines, responding to security incidents for over 15 years. We have seen what fails and what works, and we apply this knowledge along with best practices to help your organization quickly take action and minimize damage when an incident occurs.

Our experts evaluate your incident response capabilities with viable and probable attack scenarios to identify blind spots, and provide tactical and strategic recommendations that enable you to respond to threats with confidence.


  • Gain insight into how your team would perform in the event of an attack.
  • Establish enhanced focus on probable attack scenarios such as ransomware.
  • Mature your incident processes, procedures, standards and guidelines.
  • Decrease cyber insurance premiums.
  • Identify short and long-term initiatives to advance your security posture.
  • Learn how to prepare your company, your data, and your team for the best possible outcome.

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Incident Response & Ransomware Resource Center

Additional Services

CBI, A Converge Company offers a variety of related services.

Can’t find what you’re looking for? Reach out to learn more about our offerings.

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